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External Contacts for Current and Former Students

Accreditor

Instructions for filing a complaint with our regional accreditor, Southern Association of Colleges and Schools (SACS): 

  • Complete the Commission's Complaint Form and send two print copies to:

    President, Southern Association of Colleges and Schools Commission on Colleges
    1866 Southern Lane
    Decatur, GA 30033-4097

    To access the Commission's complaint policy, procedures, and the Complaint Form, please see Complaint Procedures Against the Commission or Its Accredited Institutions(pdf).
  • Please read the document carefully before submitting a complaint. Note that the complaint policy only addresses significant, documented, alleged non-compliance with the SACSCOC accreditation standards, policies or procedures.
  • Complainants are expected to have attempted to resolve the issue through the institution's complaint processes before filing a complaint with SACSCOC.
  • The SACSCOC complaint process is not intended to be used to involve the Commission in disputes between individuals and member institutions or to cause the Commission to interpose itself as a reviewing authority in individual matters; nor does the policy allow the Commission to seek redress on an individual's behalf.
  • The primary purpose of the SACSCOC complaint procedure is to acquire valuable information regarding an accredited institution's possible non-compliance with accreditation standards, policies and procedures rather than to resolve individual disputes.
  • Complaints must be tied to specific standard numbers from The Principles of Accreditation: Foundations for Quality Enhancement

 

Federal Financial Aid and other federal obligations

Instructions for filing a complaint with the U.S. Department of Education in regard to Title IV (financial aid, civil rights violations or discrimination) can be found here.

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