The Support Services Division is responsible for administrative functions within the police department and providing support services functions for the other three divisions. The division is responsible for several critical functions of the department including the communications center and staff, records, training, crime prevention, and the Student Night Auxiliary Program (SNAP). There are many administrative functions that are carried out by the division including: compliance with the Clery Act, the Freedom of Information Act, GCIC/NCIC rules and regulations, Peace Officer Standards and Training Council requirements, and Georgia College policy as directed by the Board of Regents. All records and case files are maintained by this division as well.
The records section is responsible for maintaining all case files and records within the department and distributing incident reports to outside agencies and the public. The records section also provides background checks, expungements, and fingerprinting services for the general public and university community. A valid government issued photo ID, and consent form completed in person is required to process all requests. For more information about background checks and expungements, please contact Shordae Carswell at 478-445-4054. Fee list:
Background Check: $10
Fingerprinting: $5 per card
Copies of Videos: $10
The most critical function of the division is the communications center. The communications center is staffed by four full time communications officers and one part time communications officer who are all POST certified communications officers. The communications section is a vital link of the department providing the communication necessary to receive emergency calls and to send the appropriate response. The communications center also monitors intrusion and fire alarms, security cameras throughout the campus, emergency call boxes, local police, fire, and EMS radio frequencies, GCIC/NCIC computer, and places all information into the computer aided dispatch system (CADS). Communications officers are usually the first contact for those requesting Public Safety help or assistance.
For emergency assistance, please call
For non-emergency assistance, please call