Information Technology | Georgia College: Georgia's Public Liberal Arts University

General Information

Email Migration:

Celebrate our nation's Independence Day with freedom from your Georgia College email.

Microsoft is decommissioning its Live@edu service, and upgrading our system to the Office 365 platform. This will require an email outage for up to 72 hours. Based on discussions with the Information Technology Advisory Committees and administration, the July 4th holiday weekend was selected as the best time for the outage to have the least impact.

Microsoft will begin the conversion process on July 3 at 5 p.m. All @gcsu.edu users should plan on experiencing email outages between 5 p.m. Wednesday until 8 a.m. Monday morning, July 8. During your account’s conversion process, you will not be able to access your @gcsu.edu email account on any device. Following the conversion you may need to set a new email password and possibly reconnect some of your mobile devices. Many devices should reconfigure automatically once the new password is entered.

Microsoft has assured us there will be no loss of data. New emails will be queued while your account is off-line and will arrive in your inbox when the systems become available.

The conversion from the Live platform to the Office 365 platform is being done by Microsoft. If the conversion is complete earlier than Microsoft has estimated, Georgia College IT staff is prepared to be on-site and available for assistance on Friday, July 5 as well as Monday morning, July 8.

DoIT is working with Microsoft to develop documentation to help you with the transition and will continue to share information throughout the process. This information will be shared through email, division and department communications and online.

Please refer to Unify (unify.gcsu.edu) under the IT News tab for more detailed and up-to-date information regarding the conversion.

If you have questions or concerns about this change, please let us know by contacting SERVE at 478-445-7378 or email SERVE.