Serve Help Desk
Serve Help Desk (Serve) is a campus technology help center. Any technology problem you may experience should be reported to the service desk. Your technology needs are our priority. Serve is also the place to call if you have an idea on how to use technology to make GC a better place.
Serve is able to resolve many items through a series of questions over the phone or by use of the Technology Service links for students, faculty, and staff. For more complex problems or needs, the information provided by the service desk allows the technician to skip preliminary diagnostics. Serve is prepared to help you find the "right place" so you need to make only one call. Whether your question deals with network related problems, answers to questions concerning GC standard software (this includes Window Operating System, Microsoft Office, Microsoft Internet Explorer (IE)), guidance in obtaining computer repairs, technology purchases or information on upcoming workshops to improve your computer skills.
The Serve staff works together as a team to uphold the daily operation of the help desk by communicating technology requests and needs to the appropriate area.
Remember, the service desk is not just about troubleshooting computer problems, but assisting in ALL your technology needs.
For your security, look for the Information Technology (IT) identification badges.
Serve Help Desk
106 Chappell Hall
Campus Box 050
Milledgeville, GA 31061-0490
Last Updated: 4/5/13
IT web pages updated by Cindy Bowen 478-445-1196