The Office of Technology Support Services provides direct support for the faculty and staff with their technology needs. Our technicians install, troubleshoot and assist with desktops, laptops, mobile devices and classroom equipment.
Our Serve Help Desk is the first contact for any technology related request or challenge. Our skilled technicians will attempt to resolve issues with the first phone call. Faculty and staff issues requiring an in-person visit will be handled as soon as possible. Work orders are handled in the order received. Priority is given to any request involving instruction or mission critical areas in order to help ensure services are maintained so faculty and staff of GC may effectively meet the goals of our student-centered learning community.