The Innovation Station

parents and students testing computer at innovation station

Innovation Station Is Now Closed

Please contact the Serve Help Desk for your support needs.  

Warranty Claims
Although the Innovation Station has closed its doors, you can still use the warranty you previously purchased with us. Filing a claim for Safeware, Apple, or Dell can be done easily online. 

To file a claim, you will need the serial number of your device.  For a Mac, click on the Apple in the lop left corner and choose "About This Mac".  On a Dell device, type "CMD" in the search box.  Type "WMIC BIOS GET SERIAL NUMBER" and press the enter key.

Where to file your claim:
AppleCare
Dell Pro Support
Safeware

Can't find your Safeware policy?  If you have a Safeware policy and are unable to access it via the online portal, you may not have registered your warranty card. This is not a problem but you will need to contact their support team and provide proof of purchase.  Contact Safeware.