The purpose of the ADA Grievance Procedure is to promptly and fairly resolve a conflict or dispute when an individual believes that Georgia College & State University (GCSU) is not in compliance with its obligations under the Americans with Disabilities Act and implementing regulation 28 C.F.R. 35.107.
How to submit an ADA Grievance
This Grievance Procedure is informal. No individual is required to utilize this procedure and may file a formal complaint directly with the respective enforcement agency as permitted under law.
For those individuals that wish to file a complaint under the GCSU ADA Grievance Procedure, the complaint should be submitted as soon as possible, preferably within sixty (60) calendar days of the alleged violation to our ADA Grievance Committee.
Alternative means of filing complaints, such as in-person interviews or a recorded virtual meeting of the complaint will be made available for people with disabilities upon request. Please contact GCSU’s ADA Coordinator – Title I, Amber Collins, Assistant Director for Employee Relations & Benefits Services, at (478) 445-4236 or amber.collins@gcsu.edu.
ADA Grievance Committee
Any complaint submitted in the official form will be routed directly to the ADA Grievance Committee.
Dr. Michael Hejazi
Director of Environmental Health, Safety, Fire and Sustainability
Facilities Management
Miller Court
CBX 085
Milledgeville, GA 31061
michael.hejazi@gcsu.edu
Phone: (478) 445-8690
Eric Johansen
Chief Human Resources Officer
Office of Human Resources
Wooten-Garner House
CBX 028
Milledgeville, GA 31061
eric.johansen@gcsu.edu
Phone: (478) 445-5596
ADA Grievance Process
Relevant member(s) of the ADA Grievance Committee referenced above will schedule a meeting (in person, virtually, or via telephone, etc.) within fifteen (15) working days after receipt of the completed complaint form barring unforeseen circumstances or emergencies. The purpose of the meeting will be to fairly resolve the complaint.
If a satisfactory resolution to the complaint is reached at the meeting, a letter will be forwarded to you within ten (10) working days that covers: (a) the description of the complaint; and (b) how the complaint was resolved.
If relevant member(s) the ADA Grievance Committee referenced above is/are unable to resolve the complaint, you will be notified in writing within fifteen (15) working days as to why the office was unable to resolve the complaint. Such notification shall include (a) a description of the complaint; (b) a statement concerning the issues which could not be resolved; and (c) the steps necessary to file a formal complaint with the appropriate enforcement agency.
Please Note:
Depending on the nature of the grievance, Grievance Procedure documents will be retained by GCSU in accordance with the State of Georgia Government Records Retention Schedule.