Serve Help Desk

Our Serve Help Desk is the first contact for any technology-related request or challenge. Our skilled technicians will attempt to resolve issues with the first phone call. Faculty and staff issues requiring an in-person visit will be handled as soon as possible. Work orders are handled in the order received. Priority is given to any request involving instruction or mission-critical areas in order to help ensure services are maintained so students, faculty and staff of GC may effectively meet the goals of our student-centered learning community.

Information Technology Service Update:

In order to work within the health guidelines, our Serve Help Desk is no longer able to provide on-demand walk-in services.  If you need on-site support, please call 478-445-7378 or email serve@gcsu.edu.

SERVE HELP DESK REQUEST FORM

Telephone Support

478-445-7378
Monday - Thursday: 8 a.m. - 8:30 p.m.
Friday: 8 a.m. - 5 p.m.
Saturday: 10 a.m. - 6 p.m.
Sunday: Noon- 6 p.m.